Store Policy

At Baby Mine, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store and recommend to friends and family. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us.

Made on order items dispatch time Upto 21 working day, Made on order items will require a cancellation fee of 20% should you wish to cancel after 48 hrs of placing order.
You will be informed if a product is made on order in product description.
Stocked items dispatch time upto 7 working days.

Pre Order Information.
Pre orders are taken monthly in advance! Our pre orders typically arrive towards the end of each month unless other wise informed.In some cases pre orders may be delayed due to courier service disruption as our pre ordered stock is imported! Customers will be noticed if such happens.
We only offer refunds on damaged or faulty items, Please report within 72 hours of receiving product.